A video of a Japanese Shinkansen conductor is being greatly praised on China's SNS, Xiaohongshu (RED).

On the 16th, the poster uploaded a video of about 1 minute, titled 'The conductor I met during Japan's summer vacation'. The video shows a female Shinkansen conductor, while the train was stopped, stepping onto the platform and presenting cards to three children who were watching nearby. After boarding the Shinkansen, the conductor waved to the children with a smile, performed a pointing-and-calling check for safety, and then departed.

From Chinese netizens, comments such as 'Wow, amazing!', 'Nice smile.', 'How friendly!', 'A conductor sister who warms the heart.', 'So cool. If I were a child, I'd become a fan instantly.', 'Every movement is elegant.', 'This is a developed country.', 'This is the pinnacle of Asian civilization.', 'They don't have that professional coldness like in (China) domestically.', and 'This is true. The service over there (Japan) is indeed wonderful,' were heard.

Furthermore, comments such as 'I've received one too.', 'In Hakone, when the conductor found out my son was a train enthusiast, they gave him a commemorative card and even took a photo with him.', and '(Uploading a photo of a child holding a Shinkansen card) I received a card from a young conductor at Nagoya Station. I was truly surprised and deeply moved (tears) at the time. I sent a thank-you email to JR Tokai, and I even received a reply. It's truly a cherished memory for our family,' and other similar experiences were also shared.

In addition, comments such as 'China doesn't have anything like this,' and 'China must first solve the smoking problem on high-speed rail platforms,' were heard, along with comments pointing out that 'There might be an opinion that this is to increase future customers. However, without a clean and tidy uniform, a kind and friendly conductor, carefully crafted cards, the employees' own sincerity and passion for their work, and emotional resonance from such interactions, such a thing cannot be achieved,' were also posted. (Translation/Editing: Kitada)