Enlarge
Taiwanese media outlet China Times News Network reported on the 5th about "how to deal with" encountering rude convenience store clerks in Japan. Images were created by AI.
Taiwanese media outlet China Times News Network reported on the 5th about "how to deal with" encountering rude convenience store clerks in Japan.
The article stated, "While many Taiwanese frequently visit Japan, recently, quite a few people have complained that the customer service attitude of Japanese store clerks has deteriorated," and introduced a post on the SNS, Threads.
According to the post, when the poster recently shopped at a convenience store in Japan, the clerk seemed very grumpy and served customers with apparent annoyance, repeatedly clicking their tongue with a "Tch, tch." The poster asked other users for advice, saying, "As a Taiwanese, how can I politely convey, 'Your discomfort is being conveyed to me, and I'm also becoming uncomfortable'? I didn't say anything at the time, but the more I think about it later, the more frustrated I get."
Additionally, another female user also reported that while traveling in Japan in recent days, she used various stores and found the clerks' attitudes clearly poor. She explained, "Just by bringing items to the counter to pay, they gave me a displeased look, and some even threw items down." She expressed the opinion that "clerks don't need to be constantly smiling, but they should at least not display overt bad moods."
In response to these posts, various "solutions" were suggested by Taiwanese netizens, including opinions like, "Stare intently at their name tag. Clerks are afraid of complaints," "If you ask in Japanese or English, 'Is there a problem?', they are usually surprised and unable to respond," "You could just say, 'Huh?'" and "You could click your tongue back loudly."
In addition, some suggested expressing anger in one's native language even if it doesn't get across to the other person, while others suggested not arguing on the spot but instead informing the store management of the situation or formally filing a complaint. (Translation/Editing: Kitada)
CGTN Japanese
2026/10/16